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Microsoft Gold Certified Partner - IT OutsourcingWe're ResponsiveWe undertand that your business productivity and reputation with your clients and staff often rests in our hands. We manage our organization so that we can provide consist rapid response to needs. We pledge to keep your business up and running. Coverage - 24x7x365 SupportWhat happens when your 1-person IT department goes on vacation or gets sick? Miles Consulting Corp can provide coverage every day of the year so you don't have to "make do". What happens when your 1-person IT department quits or gets fired? You have to scramble to fill the position and get the new person up to speed. We make sure we have multiple consultants who are familiar with your network so you will always have the support you need. Experience - Leave it to the professionalsWe have inherited enough poorly managed networks to understand that the typical 1-person IT department rarely has the experience to apply "Best Practices" for IT management. We have established procedures for virtually every aspect of IT Project Management and we have the experience to make IT a competitive advantage for your business. Furthermore, we only hire Microsoft consultants and Cisco consultants with years of experience as well as having certifictions from either Microsoft or Cisco. Tools - Enterprise-class software on our dimeWe have invested heavily in cutting edge software tools for managing the networks we support. These tools allow us to manage every aspect of our clients' desktops and servers remotely. With these tools we can proactively prevent problems to improve uptime and reliability. Service - A true partnershipWe have organized our consulting practice around the idea that long-term relationships yield the best results for us and our clients. A cornerstone of our approach is that we assign a primary consultant to your account who, over time, develops the in-depth knowledge of your business required to make long-term, strategic recommendations. Smaller consulting firms and "nerd patrols" can't compare to the level of service that we offer. Customer SatisfactionSome vendors talk customer satisfaction, but we have an unrelenting zeal. We measure it, continuously improve it, and then report the results publicly. Allow us to work hard to satisfy you. Microsoft Gold Certified Firm
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