SugarCRM is a Customer Relationship Manager (CRM) application which helps businesses to manage their customers efficiently and provide them with a very high level of customer experience. Some of the capabilities of SugarCRM include:

SugarCRM is available as Open Source Software bringing your Total Cost of Ownership (TCO) to a minimum.Unlike most proprietary CRM offerings, SugarCRM is natively built on the pure Open Source LAMP platform: Linux, Apache, MySQL and PHP. But, it can be installed on most of the commercial platforms as well which can compile PHP.